Why should you choose a Trusted Business?

WHY can Trusted Partners can be Trusted and what kind of businesses do Trusted promote and endorse on our directories...here is a fine example of one of our Trusted Saskatoon Contractors.  

The day 3 'n 1 Construction saved the day  

FRIENDLY, SINCERE AND HONEST ..DONE BY THE BOOK ..that's what it says on the card of Ken Eade ...the owner of 3'n 1 construction and this truly is the philosophy he lives and does business by....This is why when he heard a sad story about a local woman Lorraine, via a friend,  who had been Ripped Off by a  ' Cowboy Roofer ' he felt he had to call her to get the full story and to see if he could in some way help....

Ken spoke to Lorraine and she told him that she had gotten a quote for new shingles on her modest East side Saskatoon home from the owner of a company called ' Saviour Roofing', the man asked for a sizeable deposit to pay for all materials ..and as he portrayed himself very convincingly as an honest Church going family man, Lorraine didn't hesitate in Trusting him and handed over the money....

Lorraine never heard from him again...the cell number had been disconnected and when she checked afterwards, the company was not registered..her Roofer was a Con Man and had disappeared along with her money ...she was devasted..emotionally and financially.... BEWARE this happens MORE than you think!!!

After hearing this sad tale, Ken was moved into action..he immediately called his 3 'n1 Construction Team together, and after hearing the story all of them didn't think twice about offering their services for a day without pay to cover the labour costs on the roofing work. Ken is so proud that his team made the decision to take a day away from their familys and their own recreation time to help Lorraine and her family in a time of need. ..

Ken then approached his suppliers KENROC Building Materials, hoping they might be interested in donating some supplies  .... Kenroc  did more than that, after hearing the story and sharing it with Head Office in Regina, they quickly got back to Ken to tell him they would use their Community fund to donate EVERYTHING required to do the job, for FREE  to help Lorraine out! They really appreciated Ken giving them the opportunity to be involved , and it is clear,  like Ken they stand for Integrity and commit to Honest business practices. 

Ken called Lorraine to tell her the good news and she simply couldn't believe it!!! From a bad experience with a con man contractor that ripped her off and left her devastated ..to being approached by a caring stranger Ken and his equally caring supplier who ended up coming to her families rescue ...for no other motivation than just wanting to help her out and put things right! Matt from KENROC and Ken came down to meet Lorraine Today ( 30th May..how fitting that it is the www.trustedsaskatoon.com 1st anniversary )

Ken called Trusted to share the story with us earlier this week, and to see if we could help get the word out that ' con men ' were out there in Saskatoon doing this to people...we are so proud of him and his kind heart, and we asked if we could help  out in anyway ..but it seems he and Kenroc had everything covered as far as the re-roofing was going...so what else could we do we wondered ? 

Knowing that the emotional stress of being ripped off is almost always worse than the financial pain ..we contacted Melissa Hamilton, one of our Trusted Spa Partners, owner of Edgewater Spa and Spa Ahava , and told her the story ..Melissa was shocked and genuinely concernd for Lorraines wellbeing and we didn't have to ask for a thing ..she offered to give Lorraine a Gift Certificate so she could have some relaxation and destressing ' Lorraine time' after her recent tough time! Way to go Melissa- you ROCK!  

WOW what a Great TRIO of businesses....what a great ending to what started off as an horrific tale...

If you see Ken and the 3 'n 1 team give them the Thumbs up...same to Kenroc and Edgewater Spa ..you deserve all the kudos you are going to get because of your kind and selfless actions..you've certainly made our day at Trusted ..and many other peoples too I am sure!!!!  

Listen to the story soon on Newstalk 650 ..they came down after we shared the story with them...so they can help get the news out to everyone!

See the video for an interview with  Lorraine , Ken and Matt from Kenroc.... Thumbs up to all!! 

Stay Trusted my friends..SAFE AND TRUSTED SASKATOON

Heres the Amazing and Trusted 3'n1 team ..way to go!!!

KENROC as they deliver all the materials and supplies to Lorraine !!! 

What are your company ethics? What do you stand for?

How are you communicating these important things to the public

www.trustedsaskatoon.com and www.trustedregina.com are advertised very heavily in the cities they service ...and we do that for one reason and one reason only ..to educate the public about the directories and what they stand for...In doing so we can ruffle feathers of businesses that aren't Trusted, as well as organizations and businesses who may percieve us to be in ' competition' with them ...and although we are absolutely transparent in all our dealings -  all the information required to substantiate our claims can be found easily in our blogs ( and blog archives), on our websites, in our reviews & testimonials..or if that is not enough or too time consuming then we are just a call or an email away  ..and we GUARANTEE we will get back to you in a timely manner.

When we are advertising...we advertise TO the public ( not to businesses), and as the public has never had a service like Trusted before it is important to explain what the directories are, how they operate, what are the many features and benefits of going to Trusted over other directories and websites out there.... and what we ( Trusted) as a business, brand and organization STAND FOR!

We understand that the cynics and other organizations that perhaps feel threatened out there will mutter,grumble and try to find holes in our business philosophy ..and we have had comments like:

"what makes these businesses TRUSTED?" 

" why should we trust you?" 

" the businesses pay to be members...so you must work for them and be biased"   

" There is always a risk..how can you be sure a business won't RIP you off"

(The last one was a comment direct from the Better Business Bureau of Saskatchewan to us on 24th April 2012)

So this blog is meant to clearly lay out our Marketing and to explain who we are and what we do in the simplest terms!!

Trusted claims

"WE ARE THE ONLY DIRECTORY THAT WORKS FOR YOU"

Trusted is invested in providing the best local directory and local resource library possible for the public...

Trusted has provided a service that removes the work and stress out of choosing a business when a need arises..how do we do that ?

TRUSTED DOES EVERYTHING POSSIBLE TO ENSURE WE ONLY FEATURE GREAT BUSINESSES ....this means you can be assured that when you choose one of the Trusted businesses that you are choosing wisely- 

Firstly we don't just ' cold call' businesses randomly ...Trusted businesses come recommended or nominated.. by other businesses or by friends, suppliers, clients and the public ...

When we did our research we were surprised that other 'seemingly similar-ish ' organizations criteria to be endorsed is just being in business for a year ..or because they are a big business, or even just because they are affiliated to other organizations or 3rd parties .....not Trusted... we know that there are MUCH more important factors than tenure or size when choosing a business ..we are more interested in integrity, service and quality... and you would be amazed at how many nominations we get through the websites on a weekly basis!

Trusted staff check THE BASICS... licenses, insurances and WE ensure they have the qualifications required to do what they do....

Then we gather a minimum of 25 names and numbers of clients of the business applying, we call a portion of them to check out references and we survey them..with a few closed, but mostly OPEN ENDED questions- look at the listings on the directories and you will see they all start with testimonials, this is where they came from and we can be on the phone for quite sometime chatting with these people...and hearing about their personal experiences!

If we get average feedback on the business or any bad feedback we DO NOT proceed with the businesses Trusted application...it is not EASY to be Trusted... we set the bar high.    

Here is a picture of just some of the surveys - from 1 Trusted Saskatoon Contractor - 3 n'1 Construction  

After the business has passed that stage of the application we sign a contract with the business, where they sign to uphold the

TRUSTED GUARANTEES

1.Provide the service and quality promised.

2.Complete the job on time.

3.Charge the price quoted with NO surprises.

4.Communicate honestly and be responsive to customer needs.

5.Resolve any issues with customer satisfaction in mind.

ONLY Then do we feature them on the directory as Trusted!

Do we say they are the BEST ? No

Do we say they offer the MOST value or quality or that they are better than others? No

We simply say that you can TRUST them.. they have put themselves out there and proven to TRUSTED that they will do all they can to live up to our reasonable expectations...and then some!    

Oh and just to be sure,  we have a Mystery Shopper Program ...this is to add in an additional security check and if they have issues in the mystery shop that are not resolved or if we hear and it is proven that they have not upheld the guarantees we will ( and have )REMOVE a business from the directory....

Just click on our Google Places and read the reviews on us.... in particular read Tracy D's  review...she came to us with a problem..and TRUSTED helped her....she is not the first and she will not be the last that comes to us for help .....as she said we ARE the REAL DEAL...and have lots of evidence to prove it....but with out express consent of the parties involved we will not share any other specifics in this most public of forums....we value the Trusted Businesses and the individual members of the publics right to privacy.     

On top of this EVERY YEAR the businesses must re- qualify to retain their status...TRUST is earned not GIVEN!

In addition to this rigourous and lengthy unique Trusted verification process, we work for the public in another way  ...by keeping in close contact with the businesses to gather Tips and resources for the public..we ask the public through our many social media platforms ( FB and Twitter being just some of them ) what they want to know..then we provide the answers in our Trusted Tips   both in the blogs and by means of our Global TV weekly Tips (* which can be easily accessed on our You Tube Channel! See below for a great example of us working FOR the public and helping them have their voice heard by business)  

" NO RISK ..JUST TRUSTED BUSINESSES THAT WILL NOT RIP YOU OFF"

Everything we do at Trusted combines to substantiate this claim.. ....

From the process we just out lined above...

To something as simple as restricting the NUMBER of Trusted Businesses to maximum of just 3 per category.....

Ask your self.....how can any business that positions them selves as having high standards like ours possibly manage  400, 500 , 600 + businesses .....and ensure high standards are maintained?  ..IT's IMPOSSIBLE ...unless you have unilmited resources and staff.....we know that Yellow pages, other online directories and the BBB would be unable to do what we do ..they have 1000's of businesses to ' police ' and they simply don't have the resources, systems or money available ..and most are driven soley by profit so they lack any inclination to DO what Trusted is doing....they have their place...we have ours ...we promote the TRUSTED businesses ..they list some of ours too...along with lots of other businesses; some that do not meet our strict criterea along with others that might ....Trusted values all of these other organizations that have some type of standards ...anyone trying to improve business practices in the marketplace is a good thing for consumers ..and for the public...

However when you add all of this together it is clear that Trusted really is....the SMART & SIMPLE CHOICE!

Stay Trusted my friends..SAFE & TRUSTED Of course!

www.trustedsaskatoon.com  celebrates its 1st Birthday on 30th May 2012.....so we have a special contest for you!!

With lots of chances to WIN

Trust is so important in any relationship ..personal or business and our Pinterest board has pictures symbolising Trust ...

Tell us what Trust means to YOU in an image- Send us your pictures with a title by email: sara@trustedcanada.com

The winner will win $500 and $250 will be donated to a local charity of their choice 2 runners up will win a $100 Gift Certificate.

Go to our Facebook page 'LIKE' & 'SHARE' the post with this picture about the contest and you will be entered into a draw -2 winners will receive $50 Gift Certificates.

Entries must be submitted by 20th May- finalists will be chosen & announced 22nd May then voting closes 30th May.

It always PAYS to be a fan of Trusted!

www.trustedsaskatoon.com  latest ad in the Canadian Busness Journal who did a special feature on Saskatoon Tourism

We are proud to support Tourism saskatoon and offer a great service to all tourists visiting saskatoon..from Hotels to Spas ..we have the ones that are Guaranteed to be Trusted and to offer the best service..no risk!

The Smart and Simple Choice